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At SIM Dispatcher, you’re the call taker.

The most comprehensive dispatch simulation for fire, EMS, and patient transport services.

Structured emergency call dialogs
Real-time alerts & unit statuses
GIS map with live vehicle tracking
500+ dispatch centers – or build your own
Multiplayer mode for team-based call handling
API integrations and system connectivity
Try for free

The real logic behind dispatch systems

Focus on realism, speed, and teamwork – all in one clean interface. Take emergency calls. Dispatch resources. Manage incidents. As close to real operations as it gets.

Available with the XENBIT Launcher

Download SIM Dispatcher

Download, install, and keep app's up to date with the launcher — all in one place.

Download for Windows
Windows
Windows x64 Windows ARM64
macOS
macOS x64 (Intel) macOS ARM64 (Apple Silicon)
Secure & signed builds · Auto-updates

Available in multiple languages

SIM Dispatcher speaks your language – with authentic regional setups across Europe and North America.

English

English

German

Spanish

French

Italian

Dutch

Polish

Most popular dispatch centers in our community

Integrierte Leitstelle Aachen
2168 active dispatchers
Details
Leitstelle Düsseldorf
1656 active dispatchers
Details
Integrierte Leitstelle Bonn
1189 active dispatchers
Details
Integrierte Leitstelle München
963 active dispatchers
Details
Rettungsleitstelle Hamburg
937 active dispatchers
Details
Rettungs- und Feuerwehrleitstelle Berlin
922 active dispatchers
Details
Rettungs- und Feuerwehrleitstelle Berlin
745 active dispatchers
Details
Integrierte Leitstelle Bochum
639 active dispatchers
Details
Kreisleitstelle Rhein Erft Kreis
585 active dispatchers
Details
Integrierte Regionalleitstelle Bad Oldesloe
536 active dispatchers
Details
View all centers

Quick Start

Start your first dispatcher shift in just a few steps.

1
Create an account

Register your free XENBIT® ID in under 2 minutes

2
Select a session

Create a new session or join an existing one

3
Start the client

Download, install, launch — and you’re on duty

Create account

Frequently Asked Questions

SIM Dispatcher is available for Microsoft Windows and Apple macOS. We recommend at least 8 GB of RAM and a CPU not older than seven years. Because SIM Dispatcher simulates a real dispatch environment, at least two monitors are required — three are ideal. A stable, persistent internet connection with WebSocket support is also needed.
The user interface is available in English and German. Content such as call dialogs and radio communication is localized in English, German, Spanish, French, Dutch, Italian, and Polish.
Yes, integration is possible. Using the REST API and webhooks, along with managed sessions, SIM Dispatcher can be connected to environments such as FiveM, other simulators, or external projects.
Regional availability depends on our address database. Accurate street data is required for every supported area. You can check the current list of supported countries and regions via our community forum (forums.sim-dispatcher.com).
Yes. Sessions can be private, public, or shared with specific users. Multiple dispatch positions can be staffed in one shared session, with all activity running in real time — just like a real control room.
SIM Dispatcher offers a free trial limited to 30 real-time minutes per session. The Standard Edition can be purchased as a one-time lifetime license for €34.99. Alternatively, a subscription plan with additional features starts at €8.39 per month.
Information
Service Status
Disclaimer

Any content presented is fictional and is for entertainment purposes only. Any similarities to real persons, places, events or emergency situations are purely coincidental. The scenarios, emergency situations, dialogues and actions shown are completely fictitious and do not correspond to reality in any way. It is expressly noted that this content should not be interpreted as advice, guidance or instruction regarding actual emergencies.

The environment offered here is not intended for real or commercial use. It was created purely for demonstration and illustration purposes. Any use of this environment for actual applications, projects or commercial purposes is expressly prohibited.

Version 4.4.3